Right of withdrawal

In accordance with Article L221-18 of the French Consumer Code, you have a period of 14 days from receipt of your order to exercise your right of withdrawal, without having to justify your decision.

How to start a return?

Return conditions

To be accepted, the returned item must meet the following conditions:

• Unworn and unwashed
• In its original packaging
• Free of any traces of use, perfume or deodorant
• Returned within 14 days of receipt

Any item that does not meet these conditions will be sent back to the sender without a refund.

Return costs

Return costs are borne by the customer, except in the case of a defective item or an item that does not match the order placed.

If a product is defective or does not match your order, contact us at contact@overcut.fr within 15 days of receipt. Overcut will cover the return costs and issue a replacement or a full refund.

Refund terms

The refund is issued to the payment method used for the order, within 5 working days of receiving and checking the returned item.

A store credit valid for 12 months across the entire Overcut shop can also be issued on request.

Items not eligible for return

The following items cannot be returned:

• Items that have been worn or washed
• Personalised or made-to-order items
• Items whose original packaging has been damaged

Contact

For any question about a return or a refund: contact@overcut.fr
We reply within 24 to 48 working hours.